In today’s show, Stuart welcomes Claire Winter. Claire, who is Lift The Bar’s head of operations, has been on the podcast lots of times before talking about her experience as a personal training client and on topics like belonging as a fitness professional. Today, they talk about three topics – losing clients and why it’s probably not your fault just now, burnout and how to take better care of yourself and her upcoming customer service course. Timestamps are below!
[01.05] – Why it may not be your fault if you’re seeing clients drop off just now.
[14.30] – Retention tips.
[20.48] – Burnout.
[33.48] – Claire’s upcoming customer service course.
Find Out More About Claire: