The aim of this course is to help you create the administrative frameworks a successful business needs. Good processes streamline tasks and provide a framework that supports productive time management and enables you to deliver a consistent, excellent service. Although it may seem like there's a lot to do, the end result should support your business aims and enable you to provide the type of service you want on a consistent basis, freeing up time and mental energy. 9 videos 6-19 mins long, total course length approx 1 hour and 45 mins (videos only, allow extra time for learning, note taking and application).